Thursday, May 29, 2008

Returning equipment to Comcast

First there were problems that made me cancel Comcast service but real problems started on 5/29/2008 when I went to the Comcast office in Mountain View, CA to cancel my service.  I brought with me all the equipment (the Internet/VOIP modem, the DVR and the remote control).  I got a receipt for the equipment and I was told that my service was canceled.  Little did I know about what's going to unravel.

Here's a copy of the return receipt.  I blacked out personal information like my account number and parts of serial numbers of the equipment but otherwise, this is exactly what they gave me.